Y-Axis is a top immigration and visa consultancy, offering expert career counseling and secure resettlement services, making them a preferred choice for overseas careers.
Y-Axis faced challenges in its candidate profiling and management system, including inconsistent dynamic form adaptation, inefficient Salesforce integration, difficulties in document management within database, and a need for better user support and engagement.
We addressed key challenges by implementing dynamic form adaptation to prevent data loss, optimizing real-time Salesforce data sync, and enhancing document management with secure MongoDB storage. We also revamped the ticketing system and referral program to boost user engagement and streamlined the document checklist flow to align with VISA requirements.
These improvements resulted in a more personalized user experience, increased operational efficiency, better data integrity, and enhanced customer support, helping Y-Axis deliver superior immigration services.
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